Shipping Policy
Decorcity · Designing Spaces You Love
At Decorcity, we are committed to delivering your favorite décor pieces safely and on time. This Shipping Policy explains how we process, ship, and deliver your orders.
📦 Order Processing Time
- Orders are processed within 1–3 business days after confirmation
- Orders placed on weekends or holidays are processed on the next working day
Note:
Some items may be made-to-order and require an additional 5–8 days for production. This will be mentioned on the product page.
🚚 Shipping Methods
We offer multiple shipping options based on your location.
Available methods will be shown at checkout so you can choose what suits you best.
💰 Shipping Charges
- Shipping charges depend on:
- Delivery location
- Product size & weight
- Selected shipping method
- Final charges are shown at checkout before payment
🌍 Shipping Locations
Decorcity currently ships across India.
If you have questions about delivery in your area, feel free to contact us.
⏳ Estimated Delivery Time
- Standard orders: 3–7 business days after dispatch
- Made-to-order items: 7–12 business days total delivery time
Delivery timelines may vary depending on your location.
📍 Order Tracking
- You will receive a tracking link via email/SMS once your order is shipped
- Track your shipment anytime using the link provided
📦 Delivery Guidelines
- Inspect your package upon delivery
- If you notice any damage:
- Inform the delivery partner
- Capture photos/videos
- Contact us immediately
⚠️ Shipping Delays
Delays may occur due to:
- Weather conditions
- Courier/logistics issues
- High order volume or festive periods
We will keep you updated in case of any delay.
🌐 International Shipping
Currently, Decorcity does not offer international shipping.
🤝 Need Help?
For any queries or assistance:
📩 evrbrightinfo@gmail.com
📞 +91 9123248843
We’re always here to help and ensure a smooth delivery experience.
Decorcity
Designing Spaces You Love